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Privacy policy

This policy explains which personal data Modernova Studio LLC processes when you visit vizioa.com or use the Vizioa software, why, and what your rights are.

Last updated:

Data controller

Controller
Modernova Studio LLC, 30 N Gould St, 82801-6317, Sheridan, United States

Data processed and purposes

ContextDataPurposeLegal basisRetention
Visiting vizioa.comTechnical logs: IP address, browser, date, requested pageWebsite security and operationLegitimate interest12 months
Audience measurement (Google Analytics, Contentsquare)Pages viewed, traffic source, device and browser type, approximate country, interactions with pages, cookie identifierMeasuring traffic, understanding navigation and improving the websiteLegitimate interest14 months
Request formName, email, company, website, message, proof of consentAnswering your requestConsent24 months
Vizioa accountName, email, login credentialsCreating and managing your accountPerformance of the contractAccount lifetime, then 30 days
Measurement settingsWebsite, brand, competitors, tracked promptsRunning the measurementsPerformance of the contractAccount lifetime, then 30 days
ResultsEngine answers, sources, calculated metricsDisplaying dashboards and historyPerformance of the contractAccount lifetime, then 30 days
Subscription and billingBilling details, payment historyCollecting payments, issuing invoicesPerformance of the contract, legal obligation10 years
Service emails and alertsEmail address, alert preferencesSending alerts and service informationPerformance of the contractAccount lifetime

Card details are entered and processed directly by Stripe. They never pass through Vizioa's servers.

Prompts are used to query the engines. Do not include personal or confidential data in them.

Processors and recipients

Your data is never sold or rented. It is only accessible to the providers needed to run the service:

ProviderRoleData location
Hostingervizioa.com website hosting and form processingEuropean Union
SupabaseStorage of form requestsIreland (European Union)
OpenAIRunning prompts on ChatGPTServers may be located outside the European Union
AnthropicRunning prompts on ClaudeServers may be located outside the European Union
PerplexityRunning prompts on PerplexityServers may be located outside the European Union
GoogleRunning prompts on Gemini, Google AI Overviews and Google AI ModeServers may be located outside the European Union
MicrosoftRunning prompts on Microsoft CopilotServers may be located outside the European Union
Google (Google Analytics)Website audience measurementServers may be located outside the European Union
ContentsquareAudience measurement and navigation analysis on the websiteEuropean Union
StripeSubscription paymentsIreland (European Union) and United States
BrevoSending emailsFrance (European Union)

If the list of measured engines changes, this list of recipients will be updated.

Hosting and transfers outside the European Union

Application data is stored in the European Union: the database in Paris and the application in Amsterdam.

To be measured, your prompts are sent to the engine providers (OpenAI, Anthropic, Perplexity, Google, Microsoft), whose servers may be located outside the European Union. In addition, Modernova Studio LLC is established in the United States.

These transfers are governed by the European Commission standard contractual clauses signed with the providers concerned.

Your rights

Under the GDPR, you have the following rights over your data:

  • access and copy;
  • rectification;
  • erasure;
  • restriction of processing;
  • objection to processing based on legitimate interest;
  • portability;
  • withdrawal of consent at any time, where processing is based on consent;
  • setting instructions regarding your data after your death.

To exercise them, write to contact@modernova.studio. You will receive an answer within one month. You can also lodge a complaint with the CNIL (cnil.fr) or with the data protection authority of your country.

Cookies

The vizioa.com website does not set any advertising cookies.

The website uses Google Analytics (Google) and Contentsquare to measure its traffic and understand navigation. These tools set measurement cookies (_ga, _ga_*, _cs_*), which expire after 13 months at most.

Your choice is stored in your browser for 6 months, after which you are asked again. You can change it at any time via the “Manage cookies” link at the bottom of every page.

The Vizioa application only uses cookies necessary for authentication and session security.

Security

Technical and organisational measures protect your data against loss, unauthorised access and disclosure: HTTPS encryption in transit, access control, hosting in the European Union and regular backups. As no system can guarantee absolute security, any incident affecting your data will be notified to you as required by law.

Changes

This policy may change, in particular when new engines or providers are added. The last update date is shown at the top of the page. Application users will be informed of any significant change by email.